| - |
My unit is not powering on. |
| If your HD Jump radio does not power ON, the radio may not be seated properly in the car cradle. Remove the radio and re-seat in the cradle, ensuring the radio has been properly seated. If the power cable is not connected properly, this also could cause issues with the unit not powering ON. Double check for proper connection and polarity on the power cable. Also check the car's power cable’s in-line fuse and make sure it has not blown. You may also check to make sure the ignition key is in the ON position. |
| - |
I'm experiencing poor reception. |
| If you are experiencing poor reception, check to insure that the antenna’s IN and OUT cables are connected to the proper socket in the back of the Car Cradle. You may also try to move the RF modulator frequency to a spot on the FM band that has no nearby station and tune the in-dash radio to the same new frequency. |
| - |
I am not getting any audio. |
If you cannot hear any sound, the audio cables may not be connected properly. Verify the audio cable connection is proper and secure.
The RF Modulator may not be ON or may be set to the wrong frequency, simply use the knob to choose ON and set to a frequency that matches the car radio receiver.
When using the Audio Out jack, be sure the Line Out Level is not set too low... adjust the setting by using the knob to choose High, Medium, or Low then press the knob to select. Also, you may attempt to increase the volume of the auxiliary unit connected to the cradle's auxiliary input until good audio quality is obtained.
Be sure that the volume on the in-dash radio is set to an optimum level. |
| - |
I have my auxiliary unit connected to the AUX connection on the Car Cradle and I have poor sound quality. |
| If you are using the AUX connection and have poor audio quality, the auxiliary unit connected to the AUX input has its volume level set too high. Simply reduce the volume of the unit connected to the auxiliary input until good audio quality is obtained. |
| - |
My car's AM/FM radio reception is poor. |
| If are trying to use your car’s AM and FM radio channels and experiencing poor radio reception, the HD Jump power is set to ON. Simply turn OFF the power to the HD Jump and your AM or FM reception should clear. |
| - |
I sometimes loose the HD mode on an AM HD station. |
| Many of the AM HD stations stop broadcasting at sunset and normally resume at sunrise. You could experience a loss of HD mode on AM HD radio stations during this time. This will vary by location and broadcaster. Suggest that you contact the station in question and check with them on their broadcast hours. |
